How to get Free Drone Advice

DJI drones are complex machines, so we won’t blame you for not knowing the ins and outs of every drone. If you’ve got questions about your drone, trustworthy information can be hard to find, but we’re here to help! Check out our guide for the best ways for you to get free drone advice. 

Need a Hand?

If you're in need of a hand with your DJI drone or are simply after some advice, here are a few resources we recommend for you to try. 

Give us a Call 

If you’re after some quick advice feel free to give us a call for help. Our friendly team of product specialists is more than happy to help you with DJI drone queries. We offer free product support and advice when you shop at D1 Store and will do anything we can to help. Call us now on (03) 9288 7882

Visit Us In-Store

Got a problem that can’t be solved over the phone? Visit one of our convenient stores around Australia to receive awesome service and advice from our in-store product specialists. At D1 Store, we pride ourselves on delivering the best DJI drone advice, whether you’ve shopped with us or not. 

Check out the D1 Lounge

The D1 Lounge is the best place to get all the latest information on new DJI products and accessories along with FAQ blog posts and more! Check out the Lounge here. Got something you’d like us to write about? Let us know by messaging us through Facebook.  

Join a DJI Forum 

The DJI drone community is a great community to be a part of, and there are plenty of fantastic forums filled with drone enthusiasts helping each other out. Consider checking out a forum for advice, or join our New Pilot Facebook forum here

Sign up for the D1 Newsletter

At D1 Store we send out a monthly newsletter to keep you in the know about all things DJI. The newsletter is a great way to stay informed about new products and services available at D1 Store, as well as what we’re doing to make your experience with us better each and every day. Sign up to receive our newsletter here.  

New to Drones?

If you’re new to drones and need a hand getting up and flying, our New Pilot Experience is perfect for you! D1’s New Pilot Experience is a simple one hour workshop that helps you learn the ins and outs of your new drone, how to fly safely and unlock your creative potential. The best part? New Pilot experience is absolutely FREE. You can sign up for our next session here

Got DJI Enterprise Questions?

If you have any questions or are seeking advice about the DJI Enterprise fleet, simply reach out to our dedicated Enterprise division. Our Enterprise will provide you with the latest information and expert advice about purchasing, operating and maintaining your DJI enterprise drones. Reach out to them now at