Everything you need to know about Care Refresh.

This document is just too good to share internally, so for the first time, we have made it public to anyone to view!

DJI care refresh is an insurance program run by DJI that allows the drone flyer to have peace of mind wherever and whenever they fly. This protection protects the pilot against the inevitable mishaps of flying and provides them with a replacement at a fraction of the cost. (Paid as an excess fee).

This refresh program has you covered in any accident (including water damage) provided you are able to present your damaged drone to DJI during your claim. No drone, no claim.

Please note: The customer can have a completely mangled drone with parts everywhere, gimbal dangling, arms barely attached and that still qualifies for a replacement!

Care Refresh runs for 12 months and provides you with up to 2 replacements during that 12 months. Fortunately at DJI STORE AU, we exclusively offer an extended year called Care Refresh +. This extends your Care Refresh by another year, with 1 replacement in that second year.

Below are the products, cost and cost of replacement offered by DJI for Care Refresh.



First Replacement

Second Replacement

OSMO Action








Mavic Mini

Mavic Air 2 $159 $149 $179

Mavic Air




Mavic Pro




Mavic Pro Platinum




Mavic 2 Series




Phantom 4 Advanced




Phantom 4 Pro




Inspire 2




Zenmuse X4S




Zenmuse X5S




Zenmuse X7





Read about our Australian Exclusive Care Refresh + here