DJI Refurbished Products: Should You Buy Them?
Customers often hesitate at the sight of a refurbished electronic product as certain companies may try to create "refurbished products" without any certification. That is not the case with DJI Authorised Retail Store. We are one of the only retail store in Australia who sell genuine DJI Refurbished products. There are some companies that may sell non-genuine refurbished items containing various issues. All our refurbished products are "as good as new", straight from DJI.
You can purchase our refurbished products online or in-store, such as the Mavic 2 Pro, Mavic 2 Zoom and the Mavic Air Fly More Combo.
Every refurbished product we sell goes through a lengthy certification process that ensures full functionality, fresh batteries and must pass the same certification test as a brand new drone/product. All refurbished products that are sold come with a 1-year warranty.
There are many great benefits from buying a refurbished product such as the reduced cost (you can save up to $900), excellent product quality and since these are genuine DJI refurbished products, they will allow you to bind the Care Refresh Insurance program to the drone.
What is a Refurbished product?
A refurbished product is essentially a product that had a minor/major fault during it's warranty period. Most of the time, this occurs within the first few days even hours of ownership where the product may have a faulty internal drive, battery error, compass error and sometimes a motor error. These are simple replaceable parts, not repairing a completely damaged drone. These refurbished drones can also be customer returns/change of mind, where the drone is in full working condition but has to go under a factory recallibration to reset all hardware (different to a software factory reset).
DJI repairs these products and replaces all faulty parts to a "brand new" condition before offering them for sale. The stock of these items do vary depending on the product so they are not always readily available.
How does DJI test refurbished products?
- Each product is tested to make sure it is in working condition. This includes all calibrations such as the gimbal, compass and IMU. There are several tests that need to be completed in this phase.
- Any defective parts that are identified during the testing process are replaced with functional parts and then tested once again.
- Batteries are replaced, no damaged batteries will be included.
- Every product will be cleaned and disinfected before being packaged.
- A new serial number will be assigned and the firmware/internal hard drive will be flashed.
- Before it gets shipped off, it will undergo a quality assurance check.
Packaging
In order to differentiate between a new and an refurbished package, DJI instead uses a black sticker with "Refurbished" on it and will be refurbished down by it's serial number. It is very important to ensure you see this sticker to ensure it is a genuine DJI refurbished product. All refurbished products are also sealed to ensure they are valid. Inside the box, you will find all the new product manuals and cables.
Warranty and Care Refresh
DJI applies the same warranty period of the new products to the refurbished products, which is a 1 year warranty (including the battery). This means you are covered as if your product was a brand new product. The only downside is that this drone will not be eligible for the DJI Authorised Retail Store exclusive second year extended warranty. However, it IS eligible for the DJI Care refresh program where you can click here to learn more.
Pricing
Refurbished drone and other products are sold at a generous discount compared to a new product. The savings for a drone is usually 20%, which really makes these refurbished products value for money. We do run different sales throughout the year and are happy to give you a bundle deal when purchased with accessories. Click here to learn more.
Bottom Line
If you are looking to get the latest drone and want to save a bit of money, this is the perfect product to get. You will save a couple hundred dollars and receive the same benefits from a brand new apple product, including the 1 year warranty.
If refurbished is something you want to avoid, please use our online chat to learn about our upgrade scheme!
Click Here To See The Current Refurbished Drones
Please feel free to use our online chat, call or email us to learn more.