DJI Care Refresh Get Replacements if You Crash!

Every new drone pilot asks themselves the same question: How easy are they to fly? How easy is it to crash? How often do people crash? Will I crash? This isn't so surprising. Worries linger in all pilot's minds, even experienced ones.

What if I accidentally run into a power line? What if my drone gets hit by a stray football while I'm flying near a playground? What if I'm in ATTI mode and a gust of wind blows my drone into a building? What if a Maggie swoops?

Fortunately, DJI Care Refresh can put your mind at ease.

What is DJI Care Refresh?

DJI Care Refresh is an accidental damage service plan. Repairing your drone after a crash can be costly and time-consuming, and standard DJI product warranties don't cover accidental damage. Refresh does cover accidental damage, and you can avoid repairs altogether. Just get replacements instead!

With the introduction of FlyAway coverage on newer DJI drones, you will now have access to replacement drones in the event you cannot find or retrieve your drone. The excess fee is higher than the standard care coverage claim, but it still cheaper than to buy the drone separately. Please ensure that your flyaway coverage is bound to your drone. 

Here is How DJI Care Refresh Works:

Care Refresh now is available for the Mavic 2 Pro/Zoom, DJI Air 2S, Mavic Air 2, DJI Mini 2, DJI FPV, DJI Mini SE, Mavic Mini, Mavic Air, Mavic Pro, Mavic Pro Platinum, DJI RSC2, DJI RS2, Osmo Action, DJI Pocket 2, Phantom 4 Pro, Phantom 4 Advanced, Inspire 2 and Spark. The care program offers up to two replacements at an additional charge within the coverage period of 1 year (12 months).

DJI Care Refresh covers all kinds of accidents: operator error, signal interference, water damage, and more. Refresh also covers nearly every part of the drone. It is a no questions asked policy. 

*For the Inspire 2, DJI Care Refresh for the gimbal and camera must be purchased separately. To cover the aircraft and camera, you need to buy DJI Care Refresh for the Inspire 2 Care and the X4, X5s or X7.

Is My Drone Eligible?

If your drone is Australian stock and has not been activated or activated for less than 48 hours, you are eligible for the care refresh program. In the event you missed the 48 hour window, there are work arounds which our D1 team can help you get care refresh. Please do not hesitate to email us here at and we will get it all organised for you! Just a reminder, if your drone is not Australian stock, you will not be eligible to purchase Australian care refresh for your drone. 

What Is Care Refresh Plus? 

Care Refresh Plus is exclusive to D1 Store and offers you the opportunity to extend your care refresh coverage to an additional 12 months, providing you with 24 months coverage overall and 1 replacement in the 2nd year. This is fantastic to ensure you get full coverage over the 2 years, Furthermore, your manufactures warranty will be extended to 24 months, allowing you to claim warranty within the second year for any manufacturing defects. 

Why Should I Get DJI Care Refresh Two Years? 

With the DJI Care Refresh 2 Year Plan, you will get access to three replacements in the two years and these claims can be claimed at any time within those two years. Furthermore, you will also have your warranty extended to 24 months instead of the standard 12 months. An added bonus for newer DJI Drones is that you will have access to two fly away claims in the two years, which makes it a must have service. 

Is DJI Care Refresh Worth Buying?

Everyone knows that whether or not a plan is worth buying comes down to value. Listed below is the initial cost of DJI Care Refresh for each drone and the cost of each replacement under the plan. When looking at the forums or at the most recommended accessories, the DJI Care Refresh is always highly recommended for all drone flyers, beginners or experiences flyers. Buying a drone is a large investment and it deserves and needs to be protected from the unknown, therefore the care refresh will provide you with peace of mind. 

What's more, under Refresh, you can enjoy VIP customer service. Your repair or replacement will be prioritized, shipping costs both ways will be covered by DJI, and you'll have access to VIP phone and email service.Take the Mavic Pro, for example. DJI Care Refresh costs only 10% of the total price ($1699) of the drone. Within a 1-year period, your first replacement is only $139, and your second is only $199. If you crash twice, you'll pay $507 in total ($169+$139+$199). In other words, you'll spend on average $253.50 for two replacements that are new or like-new in terms of performance and reliability.

Needless to say, DJI Care Refresh is well worth its value!

How can I buy DJI Care Refresh?

The most convenient way to buy Refresh is to purchase the plan together with a DJI product. If purchased with a new drone,  Care Refresh will automatically bind to your aircraft after aircraft activation.

If you just bought a new Mavic 2 Pro, Mavic Air 2, Mavic Mini, Phantom 4 Pro, Ronin and Mavic Pro and your drone has been activated for less than 48 hours, you can directly purchase Care Refresh right here
If you purchase your drone with care refresh, you can get a deal from us here

Buy Now Care Refresh